Short answers to the questions that come up most often. If yours isn't here, [contact us](/resources/support/).

### Where is my data processed?

In the European Union. Regnora's cloud services and AI providers are configured to EU regions, with no routing through non-EU regions. See [Data residency & security](/reference/data-residency-and-security/).

### What does the AI do with my documents?

It extracts and indexes their text so it can search your evidence by meaning, then reads that evidence to assess requirements, draft documents, and answer your questions — within the project it's running in. It doesn't search across projects.

### Can an agent change my documents or send email on its own?

No. Anything that changes your data or leaves Regnora is **staged for you to approve** first, and an agent has no capabilities until you grant them. See [Building custom agents](/guides/building-custom-agents/#capabilities).

### Are my projects kept separate?

Yes. A [project](/guides/setting-up-projects/) is the boundary for your data — analyses and agents only see their own project, and guests invited to one project see only that one.

### Is there an audit trail?

Documents are [versioned](/guides/managing-documents/#versioning-and-the-audit-trail), gap-analysis verdicts record who attested them, and the [Activity](/guides/collaborating-with-your-team/#activity) feed logs meaningful events across a project.

### How accurate is the gap analysis?

The AI proposes a verdict and the evidence behind it for every requirement; a human reviews and attests each one. It's built to speed up and ground your judgement, not replace it. See [Running a gap analysis](/guides/running-a-gap-analysis/).

### What's the difference between Discover and gap analysis?

[Discover](/guides/discovering-documentation/) (beta) gives you an interactive *visualisation* of your documents to understand what you have. A [gap analysis](/guides/running-a-gap-analysis/) *assesses* your evidence against a framework's requirements.

### Is there a public API?

Not yet. See [API reference](/reference/api-reference/).

### How does billing work?

See [Pricing and billing](/resources/pricing-and-billing/), or email [contact@regnora.com](mailto:contact@regnora.com) for account-specific questions.